FAQ

Can I include a gift note?

Yes! We include a personalized thank you note in each order. Add your personalized message in the notes section at checkout and we'll include it.

Do you do custom orders for the New Origin Shop brand?

Not at this time for handcrafted New Origin Shop brand items. For special orders, bulk orders, etc we'd love to hear from you! Please email hello@neworigin.shop

Do you offer sales or promotions?

Yes! But it's often for email subscribers or followers on Instagram.

Do you offer wholesale?

New Origin Shop is a curated retail lifestyle shop that features wares from brands we love. Please reach out to individual brands you're interested in collaborating with. 

I'm a maker/brand, I'd like to join your shop 

So awesome we can't wait to learn more about you. Please submit details about your product + brand via our brand submissions form.

I'm a maker/brand, I'd like to host a workshop or an event in your shop

Amazing, we look forward to learning about the workshop you're interested in leading. Please submit details via our workshop submissions form.

What are your policies for shipping, refunds, privacy, etc.?

All policies can be found on our policy page

I have more questions

No problem! Use our chat below or our contact page.